General Terms and Conditions
Valid from 04.08.2020, Update 30.4.2021

Bookings:
Bookings via the booking system are binding for all offers. With your registration you enter into a legally binding contract. Already at the time of booking, the terms and conditions or the cancellation periods. This also applies to informal registrations via email or via SocialMedia channels such as Facebook, WhatsApp, Messenger and voice messages.

Payment modalities

The following payment methods are available:

  • Paypal (are no longer available since 1.11.2020)
  • Transfer (invoice)

Generally, the payment must be paid in advance. This also applies to a payment by bank transfer. Payment by bank transfer is due immediately after a booking.

A payment via Paypal has the consequence that the terms and conditions of the third-party provider apply.

The fees of the third-party provider are borne by the organizer.

One-on-one lessons, online one-on-one lessons:
One-on-one lessons are available for new customers or new students only with a 5-pack or a 10-pack.

5 hours (a 60 min), price: 550,00 Euro. You hours must be redeemed within 6 months, after that they expire.

10 hours (a 60 min.), Price: 999,00 Euro. They hours must be redeemed within 12 months, then they expire. 

When booking a package, the package price must be paid. The first date is to be booked via the calendar system. The further dates are agreed with the organizer.

If interested in a single package, a free approx. 20 – 30 minute individual meeting (online) is possible. This can book the interested party via the calendar system of the website.

Online voice training program course:
The voice training program is a recorded course. The course is available for purchase now. An early bird discount applies until May 24.21. Until this date, the course costs 749.00 euros plus the currently applicable VAT. (19%). From 25.05.2021 the course costs 799,00 Euro plus the currently applicable VAT. (19%). The access data to the recorded videos are only available from the start of the voice training program. From 31.05.21 it is possible to join the “voice community”. The voice community is a closed Facebook group. In order to participate, a Facebook membership is required. The terms and conditions of Facebook apply.

From 19.09.2021, the voice training program costs regularly 1,699.00 euros plus 19% VAT. Until this date, an introductory price applied, which ends with the 4th run of the program. 

The access links are available for 12 months from 31.05.21. After that, access links will be deleted.

Sharing access links and passwords is strictly prohibited. Violations will be legally prosecuted.

Voice exercises that are shown may only be used in their own work if the participant attend the training in “Neuro-functional voice training”. This is considered an exercise for the training and does not constitute a teaching license. The voice training program is to be used only for private purposes by participants who do not attend the training. They are prohibited from using the voice exercises professionally. By booking the voice training program, you expressly agree to these terms. We refer to our brand and patent protection.

Add-on option:
Individual coaching in the 5-package:
For participants of the voice training program there is the possibility of individual coaching in a 5-package, so 5 individual lessons (a 60 min) online or presence to book. The cost is 550.00 euros. 

With the booking of a package the package price is to be paid. The first date is to be booked over the calendar system. The other dates will be arranged with the organizer.

Basic Courses I and II: The Polyvagal Theory in Vocal Practice
The basic courses are the first two courses of the advanced training “The Polyvagal Theory in Functional Voice Training” and are also open to interested parties who have no previous vocal training or experience. They are live courses that teach theoretical content of polyvagal theory in relation to the voice. 

Basic Course I, Price: 149,00 Euro
Basic Course II, Price: 199,00 Euro

Basic Course II can only be booked if Basic Course I has been attended. During the booking process, the invoice number of the basic course I as proof to indicate. 

Note: The courses are recorded!!! The recording can be viewed for 8 weeks after the date for registered participants. If you do not have time on the date, you can also watch the recording. By booking the course you agree to a recording, which will be deleted after 8 weeks. 

Continuing Education: The Polyvagal Theory in Functional Voice Education
This continuing education course is a live online event. It consists of 5 courses. All courses must be attended in order to receive a certificate of attendance for the continuing education. However, this advanced training will also count as the 2nd part of the training in “Neuro-functional Voice Training”. Graduates of the voice training program attend only 4 courses instead of 5. 

Total price: 1,215.00 euros. 
Total price for graduates of the voice training program: 900.00 Euro

The courses are booked individually and are payable in advance. Payment is due immediately after booking. The advanced training is aimed at singers, voice teachers, speakers and actors. The first two basic courses are excluded. These are open to all interested parties. The advanced training certificate does not include a teaching license. This is entitled only to participants of the training.

Training: Neuro-functional voice training after Iris Hammermeister
The training is divided into 3 parts. The 1st part consists of the participation of the voice training program. The second part consists of the participation of the advanced training “The polyvagal theory in functional voice training”. In this case, the basic course I of the advanced training is omitted because the theory has already been taught in the voice training program. The 3rd part consists of supervision, practice, theoretical and practical examination. In addition, there are 5 individual lessons during or after the voice training program and 5 individual lessons during the advanced training. So a total of 10 individual hours must be attended. 

The training concludes with a certificate and the teacher’s license in “Neuro-functional voice training” according to Iris Hammermeister. The certified participants are included in a directory, which can be viewed on the homepage www.irishammermeister.de. 

Price, 1. part: 950,81 euro (gross)
zzgl. single coaching: 550,00 euro
Price, 2. part: 1.050,00 euro
zzgl. single coaching: 550,00 euro
Price, 3. part: 1.050,00 euro
. Part: 500,00 Euro
cf. SSP: 120,00 Euro

Total price: 3.720,81 Euro

In principle, installments are possible. 

Instructional materials and copyright:
For the first and second part of the training, the participant receives a separate workbook or instructional materials, which may not be reproduced or used for their own professional purposes. This also applies to pictures. For teaching materials there is trademark protection at the Patent Office Munich.

The following cancellation periods / revocation periods apply:

Free cancellations are possible as follows:

(Online) Individual appointments:
Single appointments can be canceled free of charge up to 48 hours before the agreed or booked date. Cancellations at a later time will be charged or the appointment will be considered as settled.  

Single packages (5-er and 10-er):
A booked single package, is booked as a whole and can be canceled up to 14 days before the first agreed date (start of the package) free of charge. 

Online voice training program course (streaming product):
The purchase of the voice training program course can generally be revoked within 14 days of purchase. However, as soon as the customer has received access links and passwords to the first module, the withdrawal period does not apply. The special regulation of the revocation period for streaming products applies here. Here, the access links and passwords sent by mail apply. The organizer is not liable for the receipt of the email. Emails from the organizer often end up in the spam folder. We point out to look regularly in the spam folder for the emails. 

A simple written statement is sufficient. This is to be addressed to the Institute for Applied Improphysis – Iris Hammermeister – Köhlerstraße 29, 56751 Polch. This can also be done via email to: info(ät)irishammermeister.de.

Basic Courses I and II: The Polyvagal Theory in Voice Practice:
The purchase of a basic course can be canceled free of charge up to 14 days before the booked date. In case of cancellation at a later date, the amount will be retained. If this amount has not yet been paid, it will be subsequently requested. 

A simple written statement is sufficient. This is to be addressed to the Institute for Applied Improphysis – Iris Hammermeister – Köhlerstraße 29, 56751 Polch. This can also be done via email to: info(ät)irishammermeister.de. 

Online advanced training “The polyvagal theory in functional voice training”:
The purchase of the individual courses of the advanced training can be canceled free of charge up to 14 days before the booked date. In case of cancellation at a later date, the amount will be retained. If the amount has not yet been paid, we will ask for it. 

A simple written statement is sufficient. This is to be addressed to the Institute for Applied Improphysis – Iris Hammermeister – Köhlerstraße 29, 56751 Polch. This can also be sent via email to:
info(ät)irishammermeister.de take place.

Training “Neuro-functional voice training”:
The training consists of 3 parts. The first part consists of the voice training program. This program is a streaming product. The cancellation conditions of the voice training program apply.

The second part consists of the advanced training “The polyvagal theory in functional voice training”. The advanced training is booked as a whole and can be canceled 14 days to the first date of the basic course II free of charge. In case of a later cancellation the complete amount (1.150,00 Euro) will be retained. If the amount has not yet been paid, this will be subsequently requested. 

The third part consists of supervision, practice, theoretical and practical examination. This part can be canceled 14 days before the start date free of charge. In case of a later cancellation, the complete amount (500.00 euros) will be retained. If the amount has not yet been paid, this will be subsequently requested. 

A simple written statement is sufficient. This is to be addressed to the Institute for Applied Improphysis – Iris Hammermeister – Köhlerstraße 29, 56751 Polch. This can also be done via email to: info(ät)irishammermeister.de. 

Online courses / streaming products:
For streaming products, we would like to point out the special provision of the withdrawal period. As soon as the customer / participant receives the access data of the paid course, the revocation period expires. A revocation is no longer possible. This applies to the voice training program. 

For face-to-face events that are not currently taking place: Special regulation due to the Corona regulations
Should the organizer have to cancel the event due to the applicable Corona regulations, it will refund the course fees already paid in full. The organizer follows the applicable hygiene regulations of the respective state in which the event takes place. The planning for an event is much more extensive and longer due to the Corona Ordinance. Should a planned event be allowed to take place, the cancellation periods take effect, so that a short-term cancellation on the part of the participant is not possible. 

Additional fees incurred by a cancellation with Paypal are borne by the buyer.

Refunds are not possible for later cancellations (revocation)! 

A cancellation is possible informally via the booking system of the website if an account exists in the store. Otherwise, the booking can be made informally via email or mail.

A rebooking or offsetting is generally not possible!

Foreign transfers outside the EU:
The fees of a foreign transfer outside the EU are borne by the seminar participant who lives abroad outside the EU. In the case of a re-transfer by cancellation, the seminar participant bears the fees. If the organizer cancels a seminar, this bears the fees in a remittance of the seminar fee.

Liability in case of cancellation / seminar insurance:
Should the organizer have to cancel the weekend itself for reasons of illness or only in parts (fall ill during the event) can perform, the seminar fee will be refunded in full or pro rata. Claims beyond this, such as accommodation, train tickets, petrol costs, etc. are excluded from this. We therefore recommend that you take out seminar insurance (e.g. ERV or HanseMerkur).

Liability in the event of cancellation of an online course or online individual lessons:
If, due to technical faults or a poor or non-existent internet connection, the date cannot be carried out, the organizer undertakes to make up for this in a timely manner. Claims for refunds or partial refunds therefore do not exist.

Liability in case of server failure / poor Internet connections:
Recorded courses are deposited with a third-party provider (server). Should it come to short-term server failures, there is generally no claim to repayment of the purchase price or partial payment. This also applies to live online events. If a live event (online) cannot be carried out in whole or in part due to technical problems or poor connection of the organizer, there is no right to a refund of the purchase price or a partial payment. In this case, the organizer offers to make up the event and thus fulfills its contractual obligation.

Should the participant have a poor internet connection or have to cancel the course during a course due to the poor internet connection, this is not the responsibility of the organizer, but is the responsibility of the participant. In this case, a recording of the course will be available to the participant for a limited time. 

Trademark protection

Improphysis ® – Registration of trademark No. 30 2017 233 944 on 20.2. 2018 at the German Trademark and Patent Office in Munich, owner: Iris Hammermeister, 56751 Polch, DE

Rights of use of the conveyed content:

The content conveyed within the framework of the courses, seminars, voice training program and in private lessons in writing, orally or via the path of voice and body experience, are subject to the sole copyright and right of use of the organizer. Any further processing, publication or other use of the seminar and lesson contents requires the prior written consent of the organizer. With your participation in the seminar you accept these conditions.